Chapter 10
Help and questions
Most problems have a quick fix. Find what you see below.
Something isn’t right
| What you see | What to do |
|---|---|
| No sound at the adhan | Alerts start as Message only; choose a sound (chapter 5). Tap the screen once after opening the app. Check the volume and that the tablet is not muted. |
| Tap to enable sound keeps appearing | The browser needs one tap after the app opens. Tap the button and the alert plays. |
| The screen goes dark | Tap Keep screen on, and set a long screen timeout or Auto-Lock to Never (chapter 1). |
| The page turns amber or dark at night | That is Dim automatically. Change or turn it off in chapter 6, or tap Bright. |
| Adhan times differ from my masjid | Check the method and Asr setting, then adjust single prayers by a few minutes (chapter 2). |
| Iqama times look old | Tap Sync now on the Today screen. Away from ISCJ, set your own (chapter 4). |
| The Hijri date is a day out | Move it a day in Settings › Location (chapter 2). |
| Quran or adhkar won’t play | They stream from the internet. Check the Wi-Fi. |
| My settings have gone | Settings live in the browser on this tablet. Clearing the browser’s data, or opening the app in a different browser, starts afresh. |
Questions
Does it work without the internet?
The clock keeps running with the last times it read, and the alerts still go off, though the adhan recording may not play. Weather, Quran and adhkar recordings need the internet.
Do I need an account? Does it cost anything?
No account, no cost, no ads. It runs in the web browser.
What does it keep about me, and what does it send?
Your settings, favourites and playlists are saved only on this tablet, in its browser. There is no account. Prayer times are worked out on the tablet itself. The app sends out only:
- your place’s latitude and longitude to Open-Meteo, for the weather (rounded to about 100 m if you use your location), and any city name you search for;
- a request to this site’s own server for the ISCJ iqama times, with nothing about you in it;
- requests to mp3quran.net and hisnmuslim.com when you play a recitation or a dua, and to Google Fonts for the lettering.
The full list is under Settings › About › What leaves this device.
Can I use it on my phone too?
Yes. It works the same on a phone. Settings on the phone and the tablet are kept separately.
Where do the times, recitations and duas come from?
Every source is listed under Settings › About, under Sources & credits.
Still stuck?
Use the contact form on the portfolio site, and say what you see and which tablet you use.